What we are doing
Meals on Wheels processes are rapidly changing in order to reduce the potential spread of novel coronavirus (COVID-19) and ensure we can continue to deliver meals to the most vulnerable in our community. We are following advice from the health authorities, recognising that older people may be more at risk.
To minimise the risk of exposure we have put all our volunteers on hold and are using staff members to deliver all the meals. Our staff members are following our strict food safety procedures, good hand hygiene, and as an extra precaution are using hand sanitising gel between each home they visit. We are also following strict social distancing recommendations (where possible) when delivering meals.
- Staff will sanitise their hands before and after each delivery
- Staff will transfer your meals from our cooler bags to another supplied bag (which will be placed at your entry door)
- Staff will knock on your door, then step back away from the door to allow a distance of 1.5m to 2m
- Staff will greet you & check on your wellbeing
- You (the client) will take the provided bag & store the meals immediately in your freezer after having a chat
- IF it is necessary for staff to enter your home, they will use gloves which will be disposed of after each delivery
Please wash your hands once you have stored the meals in your freezer
24-hour National Coronavirus Health Information Line
If you would like further factual advice about the coronavirus you can contact the 24-hour National Coronavirus Health Information Line on 1800 020 080 or read the latest information published on the Department of Health website.
Thank you to all of our Supporters during COVID-19
A huge thank you to Wayne, Paul & the guys from Tweed Bait Ulladulla for the generous donation of a chest freezer to assist with our additional meal storage during the COVID-19 pandemic. Wayne could not have been more helpful and we were SO very grateful at a time when freezers could NOT be purchased, to have such obliging people assisting our service and the elders of our community.
A big thank you to Sally from OceanVibe Ulladulla who contacted our office at the height of toilet paper shortages to offer their support and a carton to assist clients unable to source supply. Remember to support the local businesses that supported us at such a stressful time.
Thank you to Gina at All Wheels Refrigerated Truck rentals Marrickville, who graciously helped to sustain our essential meal service by sourcing a refrigerated van for hire when none could be located from Ulladulla to Sydney, enabling us to change our delivery system to accommodate the Covid-19 restrictions.
We are proud to have partnered with Woolworths, who donated toilet paper to each of our Meals on Wheels clients across NSW, as well as nationally. This was a much welcomed donation, at a time where there was panic buying and shelves were left bare of essential items. Many elderly and vulnerable people in local communities struggled to source essentials and this thoughtful gesture was greatly appreciated by all of our clients.
Reckitt Benckiser generously donated a 300g Glen 20 disinfectant spray to all meal clients when it could not be purchased, along with hand sanitiser for the delivery staff that can also be utilised when runs resume for all our volunteers – ensuring safe hygienic protocols are easily maintained. RB also aired a joint TV commercial with Meals on Wheels encouraging the general public to support the service.